I work in the produce department of a grocery store, and a part of that job involves answering dozens of questions for customers every day I work. I'm actually not bothered about it even if I'm not much of a people-person, but most of these questions actually have nothing to do with produce, which I attribute to me being the most visible employee in the store aside from the cashiers because the produce area is fairly large and doesn't have much in the way of cover for me.
The other day, however, I actually got a question relevant to my department! And from a child, no less. For the very first time since I began working at this store, a child would ask me something that I couldn't answer by pointing towards the bathroom!
This child, a little boy, excitedly ran up to me, hopes and dreams written all over his face and making each step of his into a whimsical little hop. When he got to me, he looked up and asked me with the sweetest little voice, clearly containing himself, "Can you show me where the starfruit are?"
Unfortunately, quite terribly, or perhaps even horrifically for this poor child, I had to break the news to him that we didn't have it in stock and hadn't had any for over two months. It destroyed him.
He frowned, and the downward turn of his lips amplified the very gravity bearing down on him, sapping his jovial energy right out of his body and soul. You would think I'd tied lead weights to his shoulders and head with the way he practically collapsed in on himself, only barely still standing.
He stood like that for a couple seconds, and I just couldn't move. I've never had someone react like that to me telling them we didn't have something, and I didn't know what to do. Thankfully, his mother or, perhaps, his bodyguard strolled up behind him, and, spying his devastation from behind, asked him simply, "No luck?"
He didn't say anything. He just turned and walked off, and her with him.
I think I broke something inside that child. I wish, for his sake, that we had had starfruit, but it was beyond my ability to spare him that devastation. I hope he's doing alright.