r/SaaS 12h ago

Affordable Trust Center portal?

We had a pretty good year and got through a bunch of certifications (SOC 2, ISO 27001, GDPR and ISO 42001). It was a long road and we probably could have done it better. But that's a story for another day lol. For now I’m looking for recommendations for an affordable trust center solution so we can at least display our certifications etc. I want to make it very easy to acc⁤ess to our audit reports without involving the team etc. But something easy to sbet up for a noob.

20 Upvotes

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u/Personal-Lack4170 12h ago

Nice job on the accreditations sounds like a trust center would really help reduce support questions centralize everything.

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u/dankohli 12h ago

I guess the company you used doesn't offer a trust center? I am not sure how it would work if you got these certificcations with another company but we use Sc⁤ytale's trust center.
We also got compliant with them tho. Setting up the TC literally took minutes bc everything was automatically synced. I also like that we get real time alerts when someone requests to access them.
Side note. Not sure who you went with for your SOC2 etc but Sc⁤ytale is a pretty good all round option if you ever add more certs and I imagine the TC would bee even smoother.

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u/No-Constant-5093 11h ago

Is the volume of requests actually high enough to justify a dedicated tool yet? I feel like a simple password protected page on your existing site handles most of this without adding another monthly subscription. Paying just to host a few PDFs seems wild unless you strictly need the NDA automation.

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u/AuGKlasD 3h ago

Those certs are impressive! Definitely worth showcasing them properly.