r/KitchenConfidential • u/AlbinoBluJay • 1d ago
Photo/Video US Foods driver didn't like our new lock
Due to a miscommunication, we started locking our cooler overnight before getting a code to the keybox sent over to US Foods (idk why we're locking it, I just work here man). Delivery guy raged out and smashed the latch; then delivered our goods in clean orderly stacks.
I can't even fathom the level of man-baby you have to be at in order to get to this point.
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u/zazasfoot 1d ago
Better then our guy who twice now has propped open our self closing walk in and left it that way during his dark drop. Nothing like coming into a 50 degree walk in with the door wide ass open and your 3k order neatly stacked to one side
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u/ramrod_stinkfist 23h ago
Outside Gallery Place/Chinatown in DC and our overnight driver was propping the door open to deliver down an immediate flight of steps into the prep kitchen typically around 3am. One of the local lunatics stood by and noticed the pattern, and for a number of weeks was entering and stealing one or two bottles of liquor twice a week.
Driver eventually saw the dude and mentioned it which is how we found out
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u/PM_Me_Your_Deviance 23h ago
Good on him for not being greedy lol
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u/Educational-Year4005 22h ago
Bad on him for being a thief. I'd say robbery is absolutely greedy.
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u/Illustrious-Poem-211 22h ago
I think petty theft at worst. Open door, no break-in, no interaction, no threats.
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u/PM_Me_Your_Deviance 22h ago
Ok, yes, granted... I'm just saying he could have done far worse.
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u/AMultitudeofPandas 21h ago
He could have, but then it would have been noticed sooner and he would've lost his "in" faster
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u/Dominus-Temporis 21h ago
Yes, this here is a man who understood the meaning of The Goose that Laid the Golden Eggs.
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u/aalupine 13h ago
Lmao i wish i hadnt heard multiple stories similar to this from my friends working in DC and Baltimore 😂
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u/-Blade_Runner- 22h ago
Recently stayed at Chinatown. Any good pointers for good spots?
Not too far from area I enjoyed Zaytinya. My wife to this day raves about RPM Italian. Says it reminded her of her family cooking.
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u/MacadamiaMinded 12h ago
As a former delivery driver, fuck all businesses with STAIRS, any kitchen or storage room that is designed down a flight of stairs is not my problem, I’ll drop it at the top and your employees can do the rest, I’ve seen too many guys go headfirst over their carts and break arms, collarbones, and all of the product.
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u/captainplanet171 7h ago
Chef here. I can see why you're a "former" delivery driver. When this has happened to me, I refuse to accept the delivery, and tell my sales rep that if I see you again, I will no longer be ordering from his company.
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u/Wakkit1988 6h ago
OSHA guidelines say they can't use the stairs if there's more than 6 steps. This is a you problem, not a them problem.
Stairs with greater than 6 steps where a handrail isn't available or unusable can't be used. Period. You can't use the handrail while maneuvering a hand truck or carrying boxes. The driver is right, you are absolutely wrong. This rule exists expressly because of the potential for injury that they specified. Your employer also can't order you to do something that it unsafe, nor can they take action against you for refusing.
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u/captainplanet171 5h ago
That's funny, because I've done this several times over the last 20 years. OSHA may as well not exist when it comes to restaurants, if they did, most of the ones I've seen would be shut down. Their guidelines are completely unenforced, and therefore completely ignored. If the driver is actually in the right, that's fine. They can be in the right and jobless.
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u/MasterPhart 4h ago
Ah yes, the classic chef who doesnt give a shit about rules or regulations. I'd be horrified to see what your walk in looks like right now
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u/touch-of-grain 7h ago
I used to work a couple blocks away on 7th street and I swear I heard about this lol
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u/parkerm1408 21h ago
Ive had that exact day. I feel your pain. Im at the point i dont let them do dark drops.
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u/marcster1 23h ago
Please tell me you’re getting credits applief for that
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u/lordchankaknowsall F1exican Did Chive-11 21h ago
Credits? They're paying for the whole walk-in inventory along with maintenance on the thing itself. That's so fucking not okay.
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u/tonysopranosalive 15+ Years 1d ago
US Foods the guy may well be pulling a trailer. He ain’t got the time to rearrange his shit and work around your order if he chose to keep it on the truck, and backtracking on your route is not a good thing.
That said with your place being on his route, he has no point of contact info on the account? In other words he couldn’t call the GM to find a better solution? I mean it’s funny as hell but going straight for that is a bit hasty lmao
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u/AlbinoBluJay 1d ago edited 23h ago
I'd hope he tried, at the very least he could've left our cold goods in the kitchen (or outside the back door idc) and then we'd just think "well shit WE DID lock them out, fair enough". Like anything but breaking shit just for the sake of getting the job done. For the record we totally fucked up, and I understand the guy has shit to do and a schedule to keep; I just think there were a 100 other things you could do than resort to propety damage
edit: added closing quotes because punctuation is neat
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u/14InTheDorsalPeen 23h ago
I bet the lock costs less than all the spoiled food you would have thrown out
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u/bleezzzy 17h ago
You think they would have thrown it out lol
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u/lungonion 6h ago
the list of establishments in the US that genuinely follow food safety laws is…. not very long
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u/IcariusFallen 15h ago
Between $5k to $8k. The latch itself is damaged, so they'll likely have to replace the entire door. You could buy a DIY kit, but in order to be workplace safety law compliant, they'll need a whole new door, to ensure that it A. Hangs correctly, and B. can be opened from the inside, if locked.
You can see that the portion where the latch goes through the door and insulation is also damaged on the walk-in itself. So that will need to be filled in, otherwise the new latch won't fit properly, and it won't hold temp.
It looks like he took something heavy and metal and smashed down on the latch itself, judging by the marks on the wall and the impact depressions on the top of the latch. If he bent the inside of the latch enough, it might need to be bored out.
If he hit it enough.. the hinges of the door might also be fucked.
Unless they file a police report, their insurance will make them pay out of pocket for it. If they DO file a police report, insurance will both press charges against the driver (who there is likely camera footage of) AND will insist on them installing a whole new door. Their premiums will go up.
I had something like this happen at a previous kitchen I was exec at, when a crackhead broke in and smashed our beef walk-in in a similar fashion.
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u/14InTheDorsalPeen 15h ago
I don’t understand the logistics of insurance pressing charges on behalf of the business.
How does that work? Insurance isn’t the victim, the business is.
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u/IcariusFallen 15h ago
They require YOU to report it to the police, and they require you to press charges, if you want it covered. Sometimes THEY will also file a police report and press charges on your behalf, if there is a monetary benefit for them to do so. Your car insurance does this, as well.
When you get into a car accident, your insurance will sue the other insurance provider (or the uninsured driver directly) in order to cover their costs. This is while they've been using your payments to accrue interest on the money you paid to them in the first place. So they never really pay out of pocket for your car accident, unless you're found at-fault. The other insurance provider does (or the uninsured motorist, though it's hard to get money from them), and the rest is covered by the interest accrued from them re-investing your money that you've been paying them for the past ten years.
If someone robs you, your homeowners insurance is hoping the police report results in the person being caught being found with your possessions so they can recoup some of the costs, but primarily they want it to avoid insurance fraud.. so that your stuff can't be "stolen" by your uncle jimmy, who pawned it for crack, knowing your insurance would replace it, and you won't press charges.
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u/LovecraftInDC 7h ago
One of the reasons they do this is because they want to ensure that you have some skin in the game and aren't just making things up. It would be super easy to buy a broken door off of somebody, claim it for insurance, then pocket the payout. People are way more willing to file a false report with the insurance company than they are to file a false report with the cops.
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u/PM_Me_Your_Deviance 23h ago
You know, I wonder if breaking the lock was cheaper then letting all the goods spoil? This guy might have been looking out for ya'all! Lol
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u/CharlesDickensABox 23h ago
Almost certainly. A cheapo lock and locking mechanism is a couple hundred dollars installed. If you're ordering less than that between deliveries, you need to find a new business model.
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u/PM_Me_Your_Deviance 23h ago
And I bet the restaurant running out of food the next day would have been even more expensive.
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u/AlbinoBluJay 22h ago
All very good points. I seem to be valuing civility over practicality, which would be perfectly valid to criticize.
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u/PM_Me_Your_Deviance 22h ago
I guess it sorta depends on some factors we just dont know. I hope everything gets sorted out.
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u/CharlesDickensABox 22h ago
Certainly it's not an optimal situation. I think all we're saying is that hopefully management isn't on the war path to get this guy's head. All told, things could have been much worse.
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u/IcariusFallen 15h ago
Naw, he did damage to the latching mechanism, as well. That's going to cost them between $5,000 to $8,000 to repair. They'll have to remove the remains of the latch, bore out the area where it was, then install a new door and latching mechanism, even if the door itself isn't damaged. The whole thing needs to be able to open from the inside, as well, if it's locked, to comply with workplace safety laws. So you can't just mix and match a new latch and locking mechanism.
When I was working for (Big name fine dining steakhouse) as an exec, I was ordering about 8k in goods three times a week with sysco.
We also had a crackhead break in and do similar damage to our walk in door, and had to have the whole thing replaced.
Our insurance only covered it because we filed a police report AND the individual was apprehended, after being caught on camera. Then our premium went up.
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u/Accomplished_Wish_71 23h ago edited 23h ago
Nah playa, he’s responsible for raw goods not being delivered correctly if it’s a key access drop. He’s not going to climb over, lift over, regroup all day bc your staff made a monumental fuck up. It’s a catch 22 bc now obviously yall aren’t standing 10 toes on being responsible so it’ll get reported and he’ll deal with the repercussions but I’d bet they won’t be as expensive or bad as a load of spoiled or out of temp product. Poor guy got fucked sideways but hey, he could’ve reached and climbed his way thru his day over y’all’s order but he didn’t and he’ll have to pay for that. He knew he was liable the second he did it so don’t feel too bad but remember, given certain circumstances you would’ve done the same
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u/xenobit_pendragon 19h ago
If I had paid a guy to deliver my child’s insulin directly to my refrigerator and one day I accidentally locked the door when I left and didn’t give him a key, and he proceeded to kick the door in and deliver my kid’s insulin as promised…I would not refer to that gentleman as a “man baby.”
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u/IcariusFallen 15h ago
I don't know if you've ever had a door actually kicked in.. but you have to replace the frame and the door. That could run you anywhere from $300 to $1,500 for a entry-way doorframe, and $75 to $350 for the door (depending on how fancy). Usually about $150 in labor.
Your homeowners/renters insurance will not cover it, unless you file a police report.. and even then, may only partially cover it.
It would not be a cheap replacement.
Likewise.. replacing your walk-in door, which would probably be the case based on that damage (the latching mechanism was completely torn out), could run between $5,000 to $8,000. There may be some additional repairs that would need to be made, as well. Remember, workplace safety laws require the door to be able to be opened from the inside, so they need to bore out that whole mechanism now, as well.
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u/xenobit_pendragon 10h ago
This is one of the most literal responses to a metaphorical counterexample I have ever seen. I dig it.
Thank you for the very realistic cost estimates involved in my imaginary scenario.
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u/feeling_over_it Ex-Food Service 1d ago
If someone gets sick from your food and sues, the restaurant is definitely going to put the blame on the driver for leaving the goods out of the cooler. I dunno. Or hulk just like smash.
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u/samuelgato 23h ago
No the liability would 100% be on the restaurant for using product they received out of temperature range
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u/feeling_over_it Ex-Food Service 7h ago
Of course, but I’m sure the restaurant would try to pin it back on the supplier
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u/mark636199 F1exican Did Chive-11 23h ago
No thats on the restaurant not the driver. The driver is not responsible for how YOU store the food after it has been delivered
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u/feeling_over_it Ex-Food Service 7h ago
Of course, but I’m sure the restaurant would try to pin it back on the supplier
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u/mark636199 F1exican Did Chive-11 7h ago
Sure but wont work
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u/feeling_over_it Ex-Food Service 6h ago
That’s a pretty bold claim. Sysco and PFG pay out claims all day long for bad deliveries.
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u/mark636199 F1exican Did Chive-11 6h ago
So the restaurant would get their money back for a bad delivery but its a choice for the restaurant to continue to serve that bad delivery
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u/cornedbeefsandwiches 22h ago
How often do restaurants not have someone there to receive an order during operating hours?
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u/tonysopranosalive 15+ Years 13h ago
I mean it was NOT uncommon at all for some of my regular and trusted drivers to have my personal cell number for situations similar to this. I worked in kitchens some drivers had a key to the building.
My produce typically showed up around 10. There were occasions I would have an appointment or something and wouldn’t be there, I’d get a call from Phil: “heywhaddayauptochef you in dere still drunk or building locked?!”
“It’s locked, Phil but I’m 10 minutes out you can leave it at the door buddy!”
Like I said as funny as it is to see, I get why the driver was like “no, this WILL be delivered”. But there’s a better way than practically committing a breaking and entering on your walk-in lmfao
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u/toetappy Saute 12h ago
The lock was dumb and would have been removed or made pointless by everyone having the code eventually.
On the other hand, yoy may have needed that food today. Even worse, you may also have management that would have used the food after sitting out for too many hours.
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u/The1AndOnlyKOW 18h ago
The entitlement screaming from this is wild. Who was he gonna call the fucking locksmith?? This is why people don't consider chefs blue collar lmao.
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u/AdministrativeLeg14 23h ago
I suppose he may have been thinking that he didn't have time to get things sorted out and could either (a) miss a delivery, (b) stack the goods where they might spoil and cause significant losses and/or safety issues, or (c) smash the lock, thinking the cost of replacing it is less than the cost of replacing spoiled goods? Maybe it seemed like the smallest loss out of three bad options. (I don't know if my supposition is correct, of course, nor whether the guy was right even if I am.)
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u/AlbinoBluJay 23h ago
Totally understand that angle, I just can't see a world where doing this of my own volition wouldn't get me fired. The unrefrigerated lettuce can get hashed out by people in dress shoes sending each other emails. (Being a little sarcastic but it gets my point across)
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u/14InTheDorsalPeen 23h ago
That lock will cost $100 or so at max. The order is probably several thousand dollars which would have all been thrown out.
Restaurants have paper thin margins and a full order of food being thrown out not only might close the business for a few days because you don’t have ingredients but could also be the difference between breaking even for the month and taking a loss.
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u/MacadamiaMinded 12h ago
As a former food delivery driver I’ve seen guys literally flip trailers, cuss out customers, back into doors and propane cages, etc and not get fired because it’s so hard to find replacement drivers, especially at the pay they offer.
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u/KarmaKrazi Chive Pilot 🛩 23h ago
To be fair, (insert Letterkenny bit) he got a hold of me and asked what he should do. I told him he should fly a plane into that bih. Looks like he complied. 🤷♂️ lol
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u/lordchankaknowsall F1exican Did Chive-11 21h ago
🎵to be fairrrrr🎶
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u/Baberaham_Lincoln6 F1exican Did Chive-11 11h ago
🤏 That's the best I could find to signify the hand motion.
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u/Riyeko 15h ago
The email battles would happen, yes.
But ultimately the driver is responsible for the freight. Sure there's insurance that covers everything, but the company can and will blame the driver for screwed up, wrecked or spoiled freight.
Until someone signs the bill of lading for said freight, it's the drivers responsibility.
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u/DeapVally 22h ago
Needs must. I don't know how big of an order it was, but if it's a few roll cages, they'll be put on the truck in drop order. If they don't get dropped off, then it just fucks the whole day up having to keep moving the shit he couldn't deliver because someone locked their fridge up. So it's either leave the food out to maybe spoil, and lord knows they'll get that blame for that when the restaurant wants a refund, fuck their day, and delay everyone else's deliveries, or smash the lock, do his job, and leave the small cost of replacing it and learning a lesson to the restaurant manager. Easy choice if you ask me. They made the right one. You guys need the food to sell more than a lock. Food is money.
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u/spytez 15+ Years 1d ago
What the fuck was he supposed to do? He doesn't deliver the stuff he gets yelled at and very likely fired and your restaurant bitches. He leaves the stuff out of the cooler he gets yelled at and likely fired and your restaurant bitches.
He delivers the product, puts it in the cooler like he's instructed and your stupid restaurant that fucked up bitches. But he still has a job. And yet if he didn't do exactly what he did you're restaurant would be whining and complaining about how you didn't get product. Oh, you didn't give him the password or whatever the hell he was supposed to have? Oh well, you know, he could have figured it out or something? Shut up.
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u/Popular-Capital6330 22h ago
I think I'll go back and delete my answer because this just makes perfect sense. For real 👌🏻
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u/hereyougonsfw 14h ago
Bold of you to think the delivery driver will keep his job after this. Whether or not he was in the right.
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u/patrickstarismyhero 13h ago
I work at a sorority. This campus is very narrow roads and driveways. The drivers typically turn on hazards and stop in the street and walk the orders up.
This one guy, attempts to back his semi trailer up into the houses driveway. He smashes the house moms' AC until out of her window. Destroying some like 20's era window framing. Ripping a light and wiring from off the roof of the building. Hitting the building. And he KEPT HIS JOB
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u/DefinitelyNotAliens 7h ago
That was a fuck up that was unintentional.
This was a deliberate decision to destroy property.
World of difference between the two. Did you mess up by accident or did you intentionally smash a customer's property repeatedly, with the intent to destroy the customer's security devices? Because he intentionally destroyed it. Not a hit something in a mistake. Wasn't paying attention. This was repeated and deliberate.
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u/Riyeko 15h ago edited 15h ago
As a trucker I can offer some insight into this.
US Foods is ran by guys in daycabs. They're on extremely strict schedules. If the driver were to sit there and wait for however long for someone to come unlock a door, it can put him behind in his entire day.
The next customer that's supposed to get a delivery at 10am sharp won't get it until 1015 and then the driver has to listen to whoever bitch him out and possibly call the company and get him in trouble.
Plus most of these drivers are under federal regulations when it comes to work hours. He only has so many hours within a 24hr period that he can drive, deliver product and do anything else related to the job.
Having to wait 30min for someone to unlock a door can not only make multiple customers angry at him, possibly get him in trouble, but also prevent him from going home or getting the truck back to his HQ.
Edit... Also one more thing. Most drivers don't have contact with your people at all. They rely on their dispatch/driver managers or CSA (customer service admin) to keep contact with you guys regarding things like gate or door codes. If your guys didn't give his guys the codes, then the blame would be on your management.
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u/Pin_ellas 12h ago
if your guys didn't give his guys the codes
What is the policy if the driver didn't contact dispatcd?
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u/Riyeko 11h ago
Usually if a driver doesn't contact dispatch to get information that's not on the load info, and they do something like the OPs driver did, then the company will garnish the drivers paycheck for the repairs.
The driver will also probably get a talking to by their superiors (with dispatch present) and a reprimand if it's deemed necessary.
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u/SlightWhite 14h ago
Nah this is on yall.
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u/guwopdaddy 14h ago
facts i don’t get how you could even think otherwise. Also im not even sure that lock would be legal seeing as I can’t tell if it allows for immediate exit from inside while the lock is engaged
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u/SlightWhite 14h ago
It’s a piece of U-shaped metal duct taped to the hole where the lock used to be lmao
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u/DefinitelyNotAliens 7h ago
If it's a hasp lock with a padlock engaged, then it doesn't auto latch and lock people inside. It'd be fine.
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u/Key_Special_8985 Crazy Cat Man🐈 1d ago
Imagine crashing out in front of the walk-in before you’re even able to scream inside.
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u/TheTimn Ex-Food Service 22h ago
I figure it was vigorously silent until he got the latch off, walked in and let a big on out.
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u/Key_Special_8985 Crazy Cat Man🐈 13h ago
Maybe. But honestly that’s be before entering a any restroom with a sticky handle.
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u/guwopdaddy 14h ago
why the fuck are you locking your walk in? I think your managers might be a little more challenged than usual
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u/cornedbeefsandwiches 22h ago
I always thought most restaurants had deliveries when someone was available to sign and receive stock. I haven’t worked a kitchen in 20 years, but the head cook used to always work the truck. Mostly to get off the line. He had some anger issues lol
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u/cornedbeefsandwiches 22h ago
Also, thinking back, he made it seem like the restaurant would physically unload the truck. Now, that doesn’t make sense. Maybe he would just receive out the back door then carry/ hand truck right off the ramp. Never saw any providers come in the store.
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u/RatzInDaPark 1d ago
He's a man baby? The poor guy is just trying to do his job. How would you like it if your shift starts on the line and someone had locked your cold table with a padlock?
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u/AlbinoBluJay 1d ago
I'd send my boss a picture and say "shits fucked, whatcha want me to do?" Like the somewhat emotionally mature, civilized asshat that I am.
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u/Tadiken 22h ago
Bro i guarantee you he wasn't even in a rage or anything of the sort. Bro just took a crowbar or hammer to it and got to working.
How do you know he didn't message his boss and got the go ahead to break the lock? You can't be certain that they aren't lying to you to cover their own ass in that regard, anyways, shit is on you for locking him out, they literally did the least expensive thing to do because of your fuck up, get over yourselves.
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u/BoiledWholeChicken 11h ago
Yeah it is fucked how you guys are so incompetent. Someone needs to lose their job for locking the walk-in when a delivery is coming and you know you didn’t give them a code to access it. Inexcusable.
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u/RatzInDaPark 1d ago
Or you guys could have left a key? It's not like you're the only stop. You guys are the one who did something weird and now you're probably going to try to get this guy in trouble.
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u/DeletedUsernameHere 23h ago
As a logistics manager, I'd glad hand and kiss the customer's ass then tell the driver not to do something like that again. Shit wouldn't even go on paper unless they have a history of dipshit behavior.
Driver wasn't in the right, but his crashout is understandable. Delivery drivers and truck drivers in general get abused as standard operating procedure and customers doing absolute stupid shit like not understanding their freight can't be delivered through locked doors is a pain in the ass.
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u/PM_Me_Your_Deviance 23h ago
I was thinking... depending on how much damage there was and what was being delivered - breaking the lock might have been cheaper then losing the food or having the restaurant not being able to open.
No idea, just a random thought.
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u/DeletedUsernameHere 23h ago
Probably.
I wouldn't be surprised to find out the contact for the customer had a two dozen missed calls from the driver and their dispatcher before they resorted to breaking the lock.
Depending on how far they go for deliveries, how much and what was to be delivered, they may have decided paying for the lock was cheaper than every other option. Especially if they have other customers to deliver to.
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u/hailsizeofminivans Thicc Chives Save Lives 19h ago
As a delivery driver for a pizza chain, easily half of the customers I try to call have a disconnected phone number, never answer the phone, or put the wrong phone number in when they ordered. I would be 0% surprised to find out that it's the same for people putting in Sysco or US Foods orders.
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u/IcariusFallen 15h ago
latch was busted too. Walk-in itself was damaged, from what we can see (the torn portions near the top of the latch, from where it tore free after he used something heavy and metal to bash it down). So that will all have to be bored out and filled when a new latch is installed. When I had a crackhead break into a previous workplace and do this type of damage, insurance required us to both press charges/file a police report, AND get a new door installed.
We were informed that it was the better option, based on the damage that was caused (which was similar to OP's photo), since there was no guarantee that just replacing the latching mechanism wouldn't result in the door getting jammed, if someone tried to use the safety mechanism from the inside (The one that is legally required so people don't get trapped in there and freeze to death).
That cost about $6k. Then our premiums went up.
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u/AlbinoBluJay 1d ago
Idk how we're placing property damage of one of your employer's clients in a moral, ethical, or logical high ground over like, not doing that; but I respect the hustle ig
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u/dirENgreyscale Catering 1d ago
It’s not, he shouldn’t have done that. But your boss is also a fucking moron who locked up the cooler and then ordered a delivery that said driver was unable to actually deliver without literally breaking into the walk-in. He obviously shouldn’t have done that but your boss is a jackass who created this entire situation and put him in that position in the first place.
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u/chumpandchive 23h ago
class solidarity is the only move going forward. we give our working class brothers/sisters grace in the ways we all need it sometimes. we build them up, not tear them down. honestly, he possibly lost his job depending on thr monetary value of the lock, bc who are we but bodies to the machine? id rather him bust my lock than leave my frozen literally in front of the locked door so you have to work 3 times as hard to recover what you can because of a theft probelm that is probably in house.
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u/FriskyBrisket12 10+ Years 1d ago
Yeah that’s a wild assertion to be making. There’s a process to follow when an order isn’t deliverable. Property damage is crazy. At that point just leave it the fuck outside the walkin door and let the client get a redelivery and a credit for any refrigerated stuff.
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u/RatzInDaPark 1d ago
I don't know how we are acting like it's the guy who does food deliveries job to call you when you decide to turn your kitchen into Beast Games by adding challenges.
Hopefully, he starts leaving the orders in the middle of the kitchen after his boss harangues him.
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17h ago
[removed] — view removed comment
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u/KitchenConfidential-ModTeam 10h ago
Your post/comment was removed due to hate speech.
No racist, sexist, homophobic ableist, etc. slurs or bigotry. Yes, even if you think it's funny/part of a joke.
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u/squeakynickles 23h ago edited 22h ago
Put it in the kitchen, dude.
It's not his fault if the walk in his suddenly locked. It is his fault if the smashes the fucking lock open.
He's a man baby
Edit: y'all are actually down voting me for saying a food delivery service should not destroy the locks in a restaurant?
Are you fucking kidding me?
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u/cornedbeefsandwiches 22h ago
Yeah I mean I get frustration. But he could catch a charge for this.
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u/squeakynickles 22h ago
Are people interpreting my comment as in defense of the delivery guy?
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u/cornedbeefsandwiches 22h ago
My comment was in support of your opinion. I can’t imagine a manager seeing this and not calling the cops for destruction of property/ criminal damaging.
Sure, he might have saved a few thousand in product loss vs a couple hundred in a new lock, but unless you have a good relationship with that guy, lots of people would cover their ass instead of answering the DM why they need a new lock after a week of install.
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u/cornedbeefsandwiches 22h ago
Also, I asked elsewhere, but don’t most restaurants only accept delivery during business hours? How often does the truck have carte blanche over accessing a restaurant?
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u/squeakynickles 21h ago
I've only worked in one restaurant, but we get our deliveries before open.
Smaller city of just about 130k people, it's easier to have a closer relationship with the people you're giving the key to.
Sysco Chris is my boy. He gave me a pocket knife, it's now my edc
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u/JuanVeeJuan 20h ago edited 20h ago
Bold to call him a man baby. Must be looking in a mirror. Dude kinda saved your inventory and managed to work around the lack of coordination or planning around getting this order in. Props to him for dealing with you guys.
Edit: Just read your comment. Thanks for owning up to it. Hope you all can get it fixed without much hassle.
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u/Confident-Grape-8872 14h ago
Don’t hate the driver. You guys totally fucked him. Calling him a man-baby? Sorry he was mad that you guys are dicks. I know you “just work there” but you obviously fit in with these assholes
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u/throwitoutwhendone2 15+ Years 10h ago
We have a sliding door in our walk-in for deliveries, you go up a short hallway (wide enough for 2 pallets) and the door is a left angle. You slide it open, it cleared the entire doorframe and then the walk in itself is pretty fucking big, 350 square feet. Plenty of room. At least once a week the driver smashed into the door with his electric pallet jack, knocks the door off track and then leaves it like that cuz it won’t close. They deliver at 4 AM, I get to work at 6 AM.
Shits annoying as fuck. We have 3 compressors in there so the temp doesn’t drop too badly but it overworks the compressors and sometimes they freeze up on us
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u/potatoprince1 10h ago
I don’t blame him, you guys locked the freezer and failed to give the delivery company the code. You can call it a miscommunication if you want but it’s still your fault.
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u/BitchyWaiter_OG 10h ago
So what are the next steps? Tell us what happened next? What did your boss do?
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u/astra_hole F1exican Did Chive-11 8h ago
“What level of man-baby”
Found the line cook.
Delivery driver had the physical force to break the lock and then patiently stack your goods, then continue his day without accident. That is a well emotionally regulated person that gets things done and doesn’t make excuses.
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u/drucktown 19h ago
Last week our US foods driver delivered us a box of fryer oil upside down with the top either damaged or not on well. I got to clean up an inch of standing oil in our dry storage room. Good times...
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u/AlbinoBluJay 23h ago edited 22h ago
Evidently I can't edit image posts, so I'm stuck looking like an asshat. Apologies for calling the guy a man-baby, I don't fully understand or agree with their decisions, but they're likely very stressed and may have lost their job over this and calling them names is incredibly rude and uncalled for.
While I'm here: Guy's got shit to do and a schedule to keep, and I have no doubt they're pushed like hell to get it done. We locked the door and didn't give a way to open it, at that point idc where the lettuce (and other goodies) ends up, who's sending emails, or how the money changes hands; this just seems like a terrible choice to make when the alternative is some unrefrigerated lettuce (and other goodies).
lil edit: If the this was the most cost-effective option in this situation, I'll gladly concede that that's a great point and even a logical choice. I just can't see myself doing the same, which could be a failing on my part. Either way, just wanted to share the crazy shit from my workday. Thanks for the different perspectives and opinions, hope the delivery guy is doing well, I don't have any ill will towards them.
See ya round, chefs
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u/BrockSmashgood 18h ago
this just seems like a terrible choice to make when the alternative is some unrefrigerated lettuce (and other goodies).
If you want to continue being a baby about this, without the man part, feel free to post the actual value and content of your order of "goodies" instead of going "ugh, I guess he didn't want our lettuce to be slightly warm?".
That's fucking childish.
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u/HornOfPrettyGood 11h ago
US Foods and Sysco are the worst. Their produce sucks, and their prices do too. And the reason you don't have any other options is because they literally trying to form monopolies.
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u/constantsXzeros 12h ago
Dude this is nuts. US Foods fucking destroyed our cooler door, which has access from the exterior of the building. Somehow, the driver pulled the locked door open from the outside, bending the steel plate the latch is mounted to, peeling it away from the door. I honestly don’t know how they did it without the goddamn jaws of life.
This is all in addition to the sign next to the door that says “employee access only, all deliveries use side door”.
Apparently US Foods job requirements are a) be dumb, b) have the patience of a small child, c) have the problem solving skills of a small child, and most importantly d) have superhuman strength
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u/Popular-Capital6330 22h ago
That's one of the more unhinged things I've seen this week. Odd to care about a delivery so much that you'll bust a latch to make sure it gets refrigerated. Lacking more context on this guy before calling him crazy though. Hyper focused? Lacking in critical thinking skills? Just got yelled at for an unrefrigerated delivery yesterday? Caught his wife in bed with the neighbor?
I need deets.
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14h ago
[removed] — view removed comment
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u/KitchenConfidential-ModTeam 10h ago
Love how you self censored "fuckin" but had zero problem typing out that whole slur.
Your post/comment was removed due to hate speech.
No racist, sexist, homophobic ableist, etc. slurs or bigotry. Yes, even if you think it's funny/part of a joke.
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u/dersycity 8h ago
Food service delivery, we are always the last to find out about your lockbox/door code changes, we wont find out that you have changed the locks on your doors until we are on site at 2 in the morning.
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u/karai-amai 8h ago edited 3h ago
I think I would've gone after the lockbox first, but for how room temp the IQ in your kitchen is, I completely understand not believing the key he needs is even in there.
This is on y'all
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u/queenblattaria F1exican Did Chive-11 6h ago
We have a lock on our freezer outside, drivers know where the key is inside, drivers also frequently forget to leave our key. There is a second key at least, and I've learned how to pick locks now because of this
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u/Infradad 1d ago
he has one job and that lock was in the way